Once we picked-up return shipment from your location we will 100% refund initiated within 24 to 48 hours to your Bank Account or UPI ID.
1) If you have done online payment, your refund will be credited into your bank account within 24 to 48 hours.
2) If you have done cash on delivery, you need to provide us your bank account no., bank name and IFSC code. We will refund your amount via NEFT or IMPS or UPI ID within 24 to 48 hours.
3) You can also ask for refund in term of ‘ROMAN LUXURA Cashback’, which you can use in future to buy other ROMAN LUXURA products.
4) Refund is possible only after your return shipment is dispatched from your location.